iPad Pro 12.9" (1st Gen)


The iPad Pro family first came into public view at the same time as the iPad 1st Gen was announced, at an Apple Special Event in September 2015. This first generation of iPad Pro was a 12.9-inch screen version, which was released in November of that year. The largest iPad to date, the iPad Pro was the first to feature LPDDR4 RAM (or Low-Power DDR SDRAM) which is a high-speed RAM that is considerably less power-hungry than previous versions. The iPad Pro family was targeted at laptop and computer-users who wanted either a larger screen, a keyboard or a stylus.

Building on the success or the iPad Air 2 (which it effectively replaced), the iPad Pro had many of the now expected features, such as Touch ID and the Retina screen. The big difference with this iPad (apart from the impressively large screen size) was the addition of a smart connector, enabling the connection of a keyboard (a first for an iPad). Another innovation in the iPad Pro was the ability to use the Apple Pencil – a high-precision stylus, plus two pairs of stereo speakers, one pair at the top and one at the bottom of the unit.


  • Colour: Space Grey, Silver, Gold
  • Size: 12.04 x 8.69 x 0.27 inches (305.7 x 220.6 x 6.9 mm)
  • Weight: Wi-Fi model is 1.572lb (713g), and Wi-Fi + Cellular model is 1.594lb (723g)
  • Display: 12.9-inch Retina
  • Resolution: 2723 x 2048
  • Storage capacity: 64GB to 1TB
  • RAM: 4GB
  • Front camera: 1.2MP
  • Rear camera: 8MP iSight
  • CPU: Apple A9X


Owning a first-generation iPad Pro, with its fabulous 12.9-inch Retina screen, really is something to be proud of, but the larger the screen area, the bigger the potential for damage to the glass. The iPad Pro also has four speakers, a keyboard connector and is able to work with Apple Pencil – all these enhancements bring increasing complexity to the iPad, and when things do go wrong, you will need an expert to help you to put them right – an iTechnician. If you have encountered a problem with your iPad Pro, or you need a screen repair or replacement, the iTechs are there to help you. They can repair your iPad Pro at your office, at your home, or at their fully-equipped repair centre (there is bound to be one near at hand as they are located all across the UK). Don’t risk putting your wonderful high-tech device into the hands of an amateur – call in the iTech, and you know you will get a professional repair at a competitive price.

  • Screen repair (LCD & Glass)
  • Water / liquid damage repair
  • Charging port repair
  • Diagnostic service
  • Power button repair
  • Volume buttons repair
  • Microphone repair
  • Loudspeaker repair
  • Headphone jack repair
  • Front camera repair
  • Rear camera repair
  • Software fix
  • WiFi antenna repair


iPad Pro 12.9" (1st Gen) repair costs vary and are constantly changing. We will keep updating this page so you can get an idea on what you should be paying for repairs in your area.

Date Device iTech Location Repair Cost
03/12/2019 iPad Pro 12.9" (1st Gen) SmartFone Bishopbriggs Screen repair (LCD & Glass) £140.00

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